Effective Date: April 1, 2026

NeoMed (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following information:

• Contact Information: Name, phone number, email address

• Communication Data: Messages, inputs, or interactions submitted through our website, SMS, or other channels

• Technical Data: IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Provide and operate our services

• Respond to inquiries and provide support

• Send transactional or conversational messages (including SMS)

• Improve system performance and user experience

3. SMS Communications

If you provide your phone number and consent to receive SMS messages:

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP‍ ‍

• You can request help by replying HELP‍ ‍

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers strictly to operate our services (e.g., messaging infrastructure providers like Twilio).

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain information only as long as necessary to provide services or comply with legal obligations.

7. Your Rights

You may:

• Request access to your data

• Request deletion of your data

• Opt out of communications at any time

To make a request, contact us at: info@neomed.ai

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this policy, contact: NeoMed.ai
Email: info@neomed.ai
Website: https://neomed.ai