Terms and Conditions

Effective Date: April 1, 2026

By using NeoMed services, including SMS communications, you agree to the following terms.

1. Program Description

NeoMed provides AI-driven communication services, including conversational messaging via SMS, web, and other channels. These services may include responding to inquiries, providing information, and assisting with requests.

2. SMS Messaging Terms

By opting in to receive SMS messages from NeoMed:

  • You consent to receive conversational and informational messages

  • Message frequency may vary

  • Message and data rates may apply

3. Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

  • STOP – to unsubscribe

  • HELP – for assistance

After opting out, you will no longer receive SMS messages unless you opt back in.

4. User Responsibilities

You agree to:

  • Provide accurate information

  • Use the service only for lawful purposes

  • Not misuse or attempt to disrupt the service

5. Service Availability

We do not guarantee uninterrupted or error-free service. Features may change or be discontinued at any time.

6. Limitation of Liability

NeoMed is not liable for any damages arising from the use of its services, including delays, interruptions, or inaccuracies in communication.

7. Privacy

Your use of the service is also governed by our Privacy Policy:

https://neomed.ai/privacy

8. Changes to Terms

We may update these Terms at any time. Continued use of the service constitutes acceptance of the updated Terms.

9. Contact Information

NeoMed.ai

Email: info@neomed.ai

Website: https://neomed.ai